Tringgr Engage : Live Assistance tool gets revamped UI, Improved video calling functionality for live customer support.

August 13, 2014

Past couple of months, our UX team was busy working on revamping TringgrEngage , a video chat customer support tool and  today we have got it RELEASED!

Visit to http://tringgr.com/ to view the new look. The UI now is more clean and refresh.

With One click You can make a call to customer support person.

With One click You can make a call to customer support person.

The new UI of TringgrEngage in Offline Mode.

The new UI of TringgrEngage in Offline Mode.

WEBRTC

In the Offline Mode, website visitor can leave a message for agent.

TEOfflineThanx

“Thank You” Message is displayed when the message is sent.

website visitor can also have a text chat with company agent.

website visitor can also have a text chat with company agent.

For those who don;t know, Tringgr Engage is a real time customer engagement chat box solution that helps the consumer facing business to grow sales and serves their website visitors in a better way, thus help them in elevate the customer experience via Video, Voice and Chat support.

TringgrEngage seamlessly connects customers to enterprises anytime and anywhere from desktop driving consistent interactions across multiple channels. As a result, companies can provide superior service, form closer relationships, and meet customers’ needs at their point of buying intent.

With TringgrEngage You can use video chat to interact with your customer. Come closer to your customer- communicate with them. Show off your products, solver customer queries right away and in return increase sales and enhance customer experience.

We all know how important customer support is for any online business. With TringgrEngage, your customer will get an opportunity to talk with you face 2 face. A human touch that was missing in customer support is now possible with multimedia interaction experience brought by TringgrEngage.

Do let me know , how did you like this new UI.

Reach Me at- sushant@tringgr.com

“Tringg Me” at http://www.tringgr.com


Tringgr – Video Conferencing (using WebRTC) made super easy!!

March 14, 2014

Tringgr brings Free instant video conferencing without any plugins, downloads and totally hassle free. Tringgr Video Conferencing and Chat solution is as 1.2.3!. Its built on top of WebRTC and requires only your browser to start a video chat (upto 4 participants). Start a conference, Share your Conference link with your friends or colleagues and they just need a browser (Chrome, Opera, FireFox) with internet to join you!! Try it Now


Tringgr Press Release – WebRTC based plugin Free Video conference Product from India

March 8, 2014

Tringgr - WebRTC based Video Conference on the fly!!

Tringgr – WebRTC based Video Conference on the fly!!


Tringgr – Plugin Free Video Conferencing for e-Commerce, Education and Customer Support

Ever had a video conference to attend but couldn’t make it? Either because of A. low bandwidth, B. couldn’t skype, C. didn’t have the time to download software/plug-ins.

So how about a solution that only needs Chrome and uses a service that runs on the low bandwidth?

Developed by IIIT-H alumni, Sushant Pandey, Tringgr is the service which provides this multi-video conferencing and chat solution. Tringgr is part of Effect Labs started by Sushant and Shubhashish. Sushant came up with the idea and Shubhashish with his deep research interest helped with developing the code Abstraction layer over WebRTC called TringgrRTC.

Tringgr not only solved the instant conferencing needs but also open doors for presently booming online businesses in India like e-commerce, online education and live video customer support etc.

Look at a scenario where you have to buy a high value product and you have got some doubts, also you are not sure how the product actually looks. Tringgr takes on this challenge and provides live product demonstration and sales agent interaction to provide the ultimate e-commerce experience and that too from within the e-commerce website. We are planning to place Tringgr at the center of this unique online experience and we are seeing very good response from our initial market research.”  Says Sushant.

Product Description

Tringgr is ‘video conferencing on the fly’ product which provides Video Conferences or chats, Audio only conference and chat, group or private text chat, File Transfer features as of now. Its roadmap involves video integration API release, Mobile full support, Screen Sharing, Contact saving & chatting with your Facebook contacts from within Tringgr chat.

“Tringgr” has been developed with our RTC API called TringgrRTC on top of WebRTC platform and it works on low bandwidths smoothly. Our API is due to be released for other websites to extend Live Audio\Video customer chats support. 

Tringgr is intended to bring Smooth conferencing solution for Live Tutoring in eLearning, Live Product display for e-commerce with product sales assistant for high value products to give that personalized touch – this would be the ultimate experience from E-commerce.

“It will work well on lower bandwidths as we have worked on the media server to support it well. With most IT department blocking browser plugin it is clear that there needs to be another way. Tringgr serves that purpose, being designed to be an open standard video and voice communication tool that can be used on any computer with just the requirement of Chrome browser.” says Shubhashish.

How the Idea Was Born?

From India’s perspective e-Commerce has been growing like anything and video\audio support for high value products, interaction with a sales agent from sitting at home, take an in-shop experience from home is what he thinks as the ultimate e-commerce experience. Live Tutoring and online e-Learning\Test prep programs can get benefited hugely by face to face interactions etc. and that when the idea of Tringgr was born.

Tringgr works from within the browser and hence we don’t need any extra plug-ins. It can, hence will help in any service or product offering where video can add great value. Use Cases we see are: Live Tutoring (Current increase in Technology usage for Education makes it great use case), Customer Support, Live Chat Support, Interviews for HR processes, Taking actual Shops online, Proctoring online exams and real time doubt clearance, Live Reporting using Tringgr Mobile etc. With huge adoption of technology in India and continuous lowering in the cost of video infrastructure it can be seen as next big thing.

Where can we use Tringgr?

Tringgr is intended to bring Smooth conferencing solution for Live Tutoring in eLearning, Live Product display for e-commerce with product sales assistant for high value products to give that personalized touch – this would be the ultimate experience from ecommerce.

Our Market Areas Includes-

  • Video Conferencing on the fly for instant needs without any plugin.
  • Live tutoring for Education.
  • Live Product Demo for e-commerce high value products.
  • Live Audio\Video chat support on your website.

Expansion Plans

We are planning to release TringgrRTC API for providing live Audio\Video Custom Support for high end servicing like in E-commerce segment.

Live tutoring – we are running a pilot with a training institute. Post pilot we are planning to apply it to a larger scale.

E-Commerce – We see the ultimate experience of ecommerce for high value products where the sale is still less by providing Video tour of product, live video demonstration of the product and direct contact with a sales person provides a platform both for customer and seller to better communicate and hence more closers on purchases can be achieved.

WebRTC enables organization to make websites an extended channel of the contact center, and use real-time communication services like live chat, audio and video call and screen sharing right from the browser.

Tringgr – Product Team

Sushant Pandey – He is a 2005 CSE Grad from IIIT Hyderabad and has worked with Microsoft for 3 years before starting his Entrepreneurial journey. He has been running an IT Solutions company Effect Labs from past 5 years providing innovative Technology solutions around brain waves mapping, adaptive learning, mobile applications, banking solutions, location intelligence for retail and finance etc.

From past 1 year he has aligned himself more towards product development and to focus on leveraging technology driven Products in online interaction space including live tutoring on low bandwidth, instant conference needs, carrying Live Interviews, to Show your product to a prospective customer live, to provide live video\audio support for customer service etc as a first hand browsing experience. He came up with Tringgr and now it has taken shape of big software and he is planning to take it for funding in order to enhance its API and provide Tringgr services to various businesses.

Sushant was well supported by Shubhashish who bring in deep research capabilities and has contributed in the development of core abstraction layer over WebRTC called Tringgr RTC. 

Tringgr team involves 10 members and we are constantly enhancing the platform and presently it works as one of the best running WebRTC applications available.

 


Tringgr Coverage at NextBigWhat: You Don’t Need Plug-Ins or Software to Use This Video Conferencing Service (WebRTC India)

March 7, 2014

Ever  had a video conference to attend but couldn’t make it? Either because of A. low bandwidth, B. couldn’t skype, C. didn’t have the time to download software/plug-ins.

 So how about a solution that only needs Chrome and uses a service that runs on the low bandwidth?

Developed by IIIT-H alumni, Sushant Pandey, Tringgr is the service which provides this multi-video conferencing and chat solution. Tringgr is part of Sushant’s startup Effect Labs. To read full story click here


Tringgr rolls out Voice chat only for Desktop Users

January 23, 2014

WebRTC based All in one Chatting solution Tringgr , rolls out a new service for its desktop users. Now Desktop users can make Free calls from their system with distortion free sound. Bringing your loved ones together is easy now with Tringgr.

Tringgr is a Free chatting solution, develop by Effect Labs  which enable user to do video chat/text chat, file sharing and desktop screen sharing. Communication with the one who matters to you is easy.

FEATURES:

1) Hassle Free Video calling and Video conferencing( upto 4 max)

2) Text chatting along with Video calling

3) Desktop to Desktop voice calling

4) File Sharing , docs with your friends

5) Screen Sharing( Expected to come soon)

So Guys just try this app, a good video calling/voice calling application. The beauty of this application is that you did not need to download any software or any plugin. Even no sign up required. Everything is on the fly!

Thanks🙂


fotoDesk : Paint Your Memories

January 5, 2014

Hi People ,

We are pleased to announce the Beta Release of our Application ‘FotoDesk’ – Easy to Use Photo Editor and Collage Maker. This Application is developed by Team Effect Labs. FotoDesk lets you to paint your beautiful memories with its easy effects and filters. You can create a alluring Collage and can share it on social networks. With Many beautiful design to choose from it is the best in its class, Completely online with no Download or Installation required. You Just Need an internet connection and then start Playing with your images. Give them a life like look. Wow !!

Its been an sustained efforts and hard-work of effect labs product development team. Team are working quite well.

Feature List Of  fotoDesk:

  • It is built with the HTML5 and CSS3 latest technologies.
  • spectacular user interface makes photo editing facile.
  • fotoDesk is fully Responsive and develop as an Single-Page Application
  • No Software Installation is Required , Just open browsers and Start play with your images.
  • Effective Tools and Digital Filters made easy for users to create stunning Collage.
  • Importing Your Image is the USP of fotoDesk, that made this app go Viral, Support JPEG and PNG format.
  • Social Media Integration is also a remarkable feature of this application.

Snapshot of  FotoDesk

fotodesk  collage maker                                                                                                        Collage Maker- Pic Studio

Step To Use FotoDesk for Photo Editing and Collage Making:

Now Editing your pics and making collage in Three simple steps.🙂

1) Select Image or multiple images from your desktop and choose image.

2) Now you can use Image filters , canvas and effect to make stunning collage.

3) Your Collage is Ready !! Download it😉

Whether you want to touch up a profile pic, try a new effect, or use fotoDesk collage maker,it has got the photo editing features for you.So what are you waiting for- Just Create , Edit & Share . And, Do I tell You ITS FREE !!!

Do tell me people , How did you find this application, share your reviews about this application🙂

Many Thanks !!


Tringgr – Video Chat\Conference on the fly!

January 5, 2014

Hi People !!

I am pleased to announced the Beta Released of Tringgr– Video Chat/Conference solution developed by Effect Labs Private Limited. It is the result of constant efforts of Product Development Team of Effect Labs, whose efforts paid off well.

  • Develop on the Top of WebRTC .
  • No Registration Required.
  • Supports Chrome Browser Only.
  • Hassle Free Video Calls/Conference
  • High Definition Chat on the Fly
  • It is Free and always will be.

Snapshot of this app :

Home Page of Tringgr

Text/Video Chat on the fly !!

Features of Tringgr :

Video Chat facility

 –  Easy Text Chat

–  Video Conferencing

– Text Chat

– Voice Chat

– Screen Sharing

– No Registration Required

– Do we Tell – Its Free , So What are you waiting for Try out now and give your reviews in comments.🙂

                                                  “Because we Believe in Live & Face to Face Communication”- TEAM EFFECT LABS 

Fellas, Do use this app, I personally recommend this. No need to Install software , effortless communication !! Its Fast & Easy

Do write me your reviews about this application.

Many Thanks !!


Who am I what am I doing?

Who am I what am I doing?

Follow

Get every new post delivered to your Inbox.